Product Update

Introducing Ada Computer

Your AI agent can now use your business systems to complete the customer's task, not just answer the question. Ada Computer gives your AI agent API, Code and MCP tools to act under your controls.

Discover Ada Computer
Ada Support

customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

Filter by industry: All EcommerceFinancial servicesGamingMedia & entertainmentSaaSTelecomTravel
Financial services Sep 2, 2026
GoFundMe

GoFundMe

GoFundMe deployed an AI agent and saw a 20% increase in CSAT. Not only did they scale safe, empathetic support, they also improved the customer experience.

Learn more
Financial services Oct 20, 2025
Blackhawk Network

Blackhawk Network

Discover how Blackhawk Network used Ada to build a mature, generative AI customer experience, transforming scale, quality, and ROI.

Learn more
Financial services Dec 3, 2024
Epos Now

Epos Now

Epos Now faced complex support challenges as they scaled, so they leveraged Ada’s AI customer service platform to launch their AI agent.

Learn more
Financial services Aug 13, 2024
Brigit

Brigit

The AI agent exceeded Brigit’s expectations, outperforming their scripted chatbot, and allowing them to grow and scale in a sustainable way that keeps customers at the top of everything they do.

Learn more
Financial services Feb 20, 2024
Tango

Tango

Tango Card was able to maintain 100% SLA adherence and see a 6.7x ROI in the first year after deploying Ada.

Learn more
Financial services Feb 20, 2024
Wave

Wave

Wave and Ada launched Mave during the busiest quarter of the year, and immediately saw reduced year-over-year support ticket creation: 65% within the first month.

Learn more